Privacy Policy

Last updated: 01/12/2026

1. Introduction

We respect your privacy. This policy explains what data is collected and how it is used.

2. Data Collected

When you submit a form on the site: name, phone number, business name, and message. When using the platform: usage data, call and message recordings, and data the business enters into the system.

3. Third-Party Providers

We use third-party service providers to operate the platform (e.g. Twilio for calls, WhatsApp, OpenAI for AI components). Use of these providers is solely for the purpose of delivering the service.

4. Recordings and Transcripts

Recordings are retained for 7 days. Transcripts can be downloaded and stored by you without limitation.

5. Data Security

The system is secured with advanced measures including CSRF protection, authorisation, TLS encryption in transit, key management and client/server best practices.

6. Contact

To request information about your personal data please contact support@prosaas.pro.

Have questions? support@prosaas.pro